Thursday, 4 September 2008

Week 4_5 Teaching, Facilitating or Moderating?

Teacher, facilitator and moderator

As a teacher, the way knowledge is delivered is teacher-centred. Teacher provides all the learning information and explanation. Student learns in a passive way with no or less critical thinking.


Teacher has more control in the learning process. I was a teacher in China before I came to NZ. Work as a teacher in China, sometimes you need to push student to achieve the learning outcomes. Teacher does take part of responsibility to help student achieve learning goals, especially when work with young children. Maybe in NZ it’s different?


Facilitating occurs in a student-centred learning environment. The main role of facilitator is to help student achieve their learning goals; help them to find their own learning path so they can learn in their own way, and maybe in their own pace. (As mentioned in Elaine’s and Kay’s blogs). Facilitator also needs to guide student to get on right track and attain the required knowledge.

Work as a facilitator, there’s less control on the learning course content and how to deliver the course to students. Student needs to be responsible for his own study and should develop self motivation to catch up with the course and finally complete the course.

The least control in study occurs when work as a moderator. Moderator usually stops the conflict and make sure the discussion is on the right track. I would say this role is more monitoring than guidance and assistance.

When are these three roles appropriate in an online community?


In an online community, I think it’s good to give basic information and learning materials as a teacher at the beginning of the study. Then assist and helping student to do more research on specific topics as a facilitator. And help with discussions and students’ work to help student get the right information and skills. Working as a moderator, we can monitor the discussion and filter abusive or offensive information.


In our classroom students attend any booked session and learn in their own paces by themselves. I am working in the classroom as a facilitator. There’s hardly any chance to be a moderator in our classroom but more chances to work as a teacher. The role shifted between teacher and facilitator depends on student’s learning ability, problems they encounters, etc. As both Elaine and Kay mentioned in their blogs. In our classroom, when student first starts the learning and not used to the self learning environment, they need teaching on basic concepts by using examples familiar in their daily life or work or by showing them how to work on computer. When students gradually get used to the self learning style and become more independent more facilitating skills are required to help and encourage students to complete the course.

Gilly Salmon & Ken Giles (1997) state that online learning can be divided into 5 stages.

1. Access and motivation stage: Students are required to set up the system and gain access to online course.

2. Online socialisation stage: Students get to know the social environment and try to take part in it.

3. Information giving and receiving stage: Students get the huge range of online information and start to contribute.

4. Knowledge construction stage: Through interaction and collaboration students start this stage.

5. Development stage: the learner is moving towards becoming independent online.

There is a overlap among teaching, facilitating and moderating roles in an online community. For example, in the first stage I think both teacher and facilitator roles can be applied here. Tips of how to set up the system and access to the online course should be given to help students get everything ready for their study.


In stage 2, maybe more facilitating skills can be applied than teaching skills? The main goal at this stage is to encourage socialisation between students and help them get familiar on how to use the learning environment.

At stage 3, although both teaching and facilitating can be applied in this stage, for provide learning materials, maybe a teacher can do better to deliver learning materials with clear and enough explanations and extra learning material to help if necessary. At this stage, students expect a teacher rather than a facilitator to help, I guess?


When students start knowledge construction through discussion and collaboration we need to step back and allow students to start their own interaction and knowledge generation without interference from the tutor. Helping students to find their own pathway to obtain and apply the knowledge / skills.

When students become more independent and gradually increase in confidence, there is generally less intervention by tutors. So the role should be shifted to facilitator or even moderator.

References
Gilly Salmon & Ken Giles. (1997, Oct.). Moderating Online. Retrieved 09 03, 2008, from Berge Collins: http://www.emoderators.com/moderators/gilly/MOD.html#Training

Wednesday, 20 August 2008

Week2_3 What is online communities

Task for Week 2 & 3:
Write a post to your blog with your thoughts about the meaning of an online community and its uses. Include a list of identifying features that YOU would look for when assessing an online group or network for features which make it a community.

According the definition from Whatis.com (what is virtual commuinty?, 2006), online community, (also called virtual community) is a community of people sharing common interests, ideas, and feelings over the Internet or other collaborative networks. As we know community is a group of people, maybe variable in size, who come together around a common purpose, goal, or interest. They come to online community for certain reasons. Some come for same goal, or share their interests, exchange information, feeling be cared by others, etc.

Rheingold (2000) gives his definition about online community as a
“social aggregations that emerge from the Internet when enough people carry on public discussions long enough and with sufficient human feeling to form webs of personal relationships in cyberspace.”
Online community is consisted of people coming from different places or countries. There’s no geographic limitation like our traditional communities. Through the Internet technology people can form any community from different countries with different cultural background. They could communicate either synchronously, e.g. live chat online. The communication may occur asynchronously, for example, sending emails, posting on discussion forum, or leaving comments on blogs, etc.


Here are some types of activities people have enjoyed through these online connections.

  • Socialize – People come to online community to meet others, playing around, sharing stories and just taking interest in each other. Such communities may focus using bulletin boards and chat rooms, etc.

  • Information exchange - Online community attract people with same interest to form a group, where members can get more information from others. They share the information and support each other. Groups for people dealing with certain diseases, people studying together, all can form a nucleus for an online community.

  • Group together – Online community offers local communities (geographic) ways to communicate and work together. Community groups such as school groups and others have used online community to provide forums for information and discussion, helping bring groups together and creating closer connection.

  • Work together – Work groups within companies and between companies use online community to build their team, keep in touch and even work on projects together.

Thinking about online community, especially thinking of the course, facilitating online community, maybe the first question we are facing is: how to create an online community? How to motivate members engaged in community activities and discussion? Hope I will find the answers through further study.

Bibliography

Rheingold. (2000). Howard Rheingold's - The Virtual Community. Retrieved Aug. 18, 2008, from Rheingold.com: http://www.rheingold.com/vc/book/

what is virtual commuinty? (2006, Sep. 22). Retrieved Aug. 28, 2008, from whatis.com: http://whatis.techtarget.com/definition/0,,sid9_gci213295,00.html